The Fax Service is aimed: at people who do not have ready access to a fax machine; or who may want to receive their faxes privately in their email accounts; or who wish to use fax with another Callagenix phone service.
The service basically answers and then receives and stores the incoming fax in a mailbox. The Fax to Email service requires a mail box (your account has a default mail box created as standard) for the storage of the faxes. The settings on the mail box allow for the notification by email & SMS of faxes received plus the sending of the fax as an email attachment, the fax may also be viewed via the web using the mail box administration tools.
Fax services can be combined with many of the other Callagenix phone services by setting the automatic fax receive option in the Call Answer settings. For example, a switchboard service can be playing the welcome message to the caller but if the caller happens to be a fax then the switchboard service will recognise this and pass the call to the relevant fax service.
To see a case study of this service in action, click here.
If you are interested in a Fax to email service, please call us 0870 626 0626.